Dear Farillio member,

You asked our excellent guest Bill Eckstrom on the Go Far Fast Show:

“I was recently made a manager and I'm nervous about doing a good job of it because I've not been a manager before and the manager before me has left our company. Can you recommend any courses or resources so I can make sure I'm starting out the right way? I'd like to ask my new boss to give me some budget to get the right learning. I really want to be a good manager.”

And Bill said:

Be mighty always, Farillio

Transcript:

“Wow. First of all, I respect the question because it's so weird because when we are hired by a company at a front level job, we get all kinds of training. If we're in sales, we have sales training. We're taught a method. If I'm in IT I get IT training or customer service training, if I'm in that role. And when we get into a leadership role, it's like ‘here you go. You have a team of people now. Go get em, tiger’, which is exactly what I got, you know, ‘hey, you're in a leadership role now. Here's your team. Go get your team to perform’. Nobody tells you how to do it.

So, while I respect the question, please, at the risk of humility, I'm going to share with you two things, and it has to do with our company, and I'm very careful because I don't want to be sound self-promoting. But number one, our book talks about what great coaches/leaders do, the activities they do, how they behave. So, that would be a resource. And another thing is that we do quarterly academies, we have people sit in from all over the world. We call them The Coaching Effect Academy. And every quarter we put those on, and we have people from Columbia, South America, we've had people from Europe, we've got people from all over North America, attend these. Where we walk through virtual training on how to be a high growth, high performance coach. That would be another option. And again, I apologise if that sounds self-promotional, but it's my best answer.”

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